Coursera is Hiring for Associate Roles. Any Graduate Candidates can apply for the post.
Coursera job Overview
- Company – Coursera
- Role – Associate
- Qualification – Any Graduate
- Location – Work From Home
- Experience – 1 – 3 years
JOB DESCRIPTION
The CRM Production Associate will support the US-based CRM team in driving activation, retention, and conversion across our Consumer, Degrees, and Enterprise segments. This role will work on execution of our CRM initiatives, including audience creation, email production, campaign and testing setup, and QA across various channels including Email, Push, Whatsapp, SMS, and in-app messaging.
Reporting directly to the CRM Production Manager, this role will help to enrich the learner experience, and help further Coursera’s mission to improve lives through education. The right candidate will be a fast learner, highly detail-oriented, able to juggle multiple priorities, and thrive in a fast-paced environment. Experience working in Braze is a plus.
Roles and Responsibilities:
- Day-to-day execution of cross-channel programs including campaign setup, coding emails, building audience segments, testing setup, and QA.
- Ensure high quality, error-free email campaigns across different email clients and ESPs.
- Partner with CRM Manager to maintain production output and weekly campaign calendar deliverables.
- Assist in managing and updating program automations.
- Builds custom emails leveraging existing components and dynamic variables.
BASIC QUALIFICATIONS
- 1-3 years of relevant email production experience (setting up campaigns, QA, building emails).
- Highly motivated, and capable of working both independently and as part of a diverse team while demonstrating highly effective interpersonal and communication (written and verbal) skills.
- Excellent attention to detail.
- Can work a few US PT-friendly hours.
Apply link
For CRM Production Associate – CLICK HERE
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