Standard Chartered job- is Hiring for Relationship Manager Roles. Any Graduate Candidates can apply for the post.
Standard Chartered job Overview
- Company – Standard Chartered
- Role – Relationship Manager
- Qualification – Graduate
- Location – India
- Experience – 2 years
JOB DESCRIPTION
- Standard Chartered – Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
- Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
- Manage the portfolio to de-risk against attrition and achieve stability of book.
- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
- Serve as the one-point contact to the High Net Worth customers of the Bank
Roles and Responsibilities:
Business
- NPS & Customer management
- Ensure that NPS is at least in second quartile as compared to peers
- Use the online CMP system diligently and achieve > 75% of their require customer contact each month
Processes
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
- Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
- Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same
- Read, understand and comply with all provisions of the Group Code of Conduct.
BASIC QUALIFICATIONS
- Graduate/ Post Graduate, consistent academic career
- Extensive sales experience (2 to 5 years)
- Sales focused and highly target oriented
- Able to pick up new concepts quickly
- Able and excited about going out to meet new customers
- Competitive awareness & benchmarking
- Excellent communication, interpersonal & relationship building skills
- Banking knowledge
- Management Information Skills
- Good Interpersonal Skills
Apply link
For (Mumbai) – CLICK HERE
For (Bengaluru) – CLICK HERE
For (Delhi) – CLICK HERE
For (Chennai) – CLICK HERE
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