S&P Global is Hiring for Specialist, Collection, Internal Communications Manager, Market Intelligence Roles. Any Graduate Candidates can apply for the post.
S&P Global job Overview
- Company – S&P Global
- Role – Specialist, Collection, Internal Communications Manager, Market Intelligence
- Location – Gurugram, Hyderabad, Mumbai
- Qualifications – Bachelor’s Degree
- Experience – 2 + years (varies by roles)
JOB DESCRIPTION
Specialist, Collection
The S&P Global Credit and Collections team is responsible for the collection of all accounts receivable. They are to carry out this responsibility following established business procedures and policies that are set up to protect revenue while at the same time providing excellent customer service. This position is responsible for ensuring delinquent accounts are resolved thus improving overall accounts receivable delinquency rates, reducing bad debt and improving cash flow.
Internal Communications Manager, Market Intelligence
In S&P GLOBAL- Reporting into the Internal Communications Lead, this role will help enact the Market Intelligence Communications Team’s internal communications strategy across the 18,000+ global employee population. You will help the MI Communications team and our senior stakeholders create, execute, and manage internal communication strategies while highlighting our culture, promoting our values, and enhancing internal understanding of our division’s strategy.
Roles and Responsibilities
Specialist, Collection
- The primary responsibility of a debt collector is to follow-up with clients rigorously over calls and emails for payments of overdue invoices. Enforcing Policies and procedures related to payment, cancellation, and suspension/termination of customer services.
- Accountable for all customer disputes and owning these through to resolution.
- To ensure that all activities undertaken are completed in line with our internal controls and published processes. Undertake Sales Ledger account reconciliations as required
- Respond promptly and completely to both customer and internal enquiries. Escalation of debt issues to account manager & line manager
- Working closely with order management, customer service, cash applications and sales management teams to resolve customer queries & dispute in time
Internal Communications Manager, Market Intelligence
- Help execute internal communications that align with MI’s internal company messaging and tone, including business and cultural priorities, and ensure they are consistent with the enterprise.
- You will be one of the key writers on our team; you will draft communications on behalf of our leaders, write stories for our intranet, produce our monthly newsletter, and execute on communications plans for key initiatives and major internal milestones.
- Plan and prepare effective, thoughtful, and engaging communications that educate, inform, connect, and inspire employees.
- Operate tools such as Contact Monkey, Smartsheet, Canva, and Vidyard and continuously explore new tools that help enhance our internal communications processes.
Basic Qualifications
Specialist, Collection
- 2-4 years of experience in B2B collections environment
- Excellent verbal and written English communication
- Excellent problem solving skill
- Commitment to excellent customer service
- Strong attention to detail, goal oriented
Internal Communications Manager, Market Intelligence
- Having a Bachelor’s Degree with emphasis in Communications, Journalism, writing, marketing, or related fields is preferred.
- 3+ years’ experience working in a corporate environment or Corporate Communications department.
- Proficient in Microsoft Office suite
- Demonstrated experience with using analytics to measure the effectiveness of communications strategies and campaigns.
- Highly proficient in digital literacy
Apply link
For Specialist, Collection – CLICK HERE
For Internal Communications Manager– CLICK HERE
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