Salesforce is Hiring for Many Roles. Here is everything that you need to know about this post!
Salesforce job Overview
- Company – Salesforce
- Role – Senior Consultant & Technical Support Engineer
- Qualification – Bachelor’s degree
- Location – Hyderabad, Mumbai, Gurgaon, Pune, Bangalore, Jaipur
JOB DESCRIPTION
Senior Consultant
You will Collaborate with client stakeholders to develop comprehensive change management strategies for Salesforce implementations and digital transformation projects.
Design, develop, and implement training programs tailored to the needs of diverse stakeholders, encompassing employees, managers, and executives, to ensure effective acquisition of skills and knowledge for successful Salesforce.com technology adoption.
Technical Support Engineer
Developer Support Engineer profile gives you opportunity to expand your expertise across the Salesforce Platform. Working with developers from other companies and helping them find solutions to their business cases will always keep you engaged and motivated at work. Learning opportunities are limitless.
Roles and Responsibilities:
Senior Consultant
- Analyze the impact of technological changes on business processes and formulate strategies to address organizational challenges.
- Leverage Prosci methodology to plan and execute change initiatives effectively.
- Provide ongoing support and resources to facilitate continuous learning.
- Identify and engage key stakeholders across the organization to build support for change initiatives.
- Implement communication strategies that resonate with various audience segments.
Technical Support Engineer
- Resolve customer service issues and skillfully manage complex customer service problems. Manage customers’ expectations and experience in a way that results in high customer satisfaction.
- Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
- Assist with the design and delivery of product and other technical training.
- Review support cases for technical and troubleshooting accuracy.
Basic Qualification & Skills:
Senior Consultant
- Demonstrated experience in change management within the context of technology implementations. Salesforce experience is a plus
- Minimum of 3 years of Instructional Design experience.
- Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities.
- Proven ability to collaborate with cross-functional teams.
- A minimum of 6 to 7 years of professional experience
Technical Support Engineer
- BTech/BS degree in a technical field preferred with a strong academic record.
- 2 to 8 years engineering / programming work experience.
Apply link
For Senior Consultant – CLICK HERE
For Technical Support Engineer – CLICK HERE
FOR MORE JOBS – CLICK HERE
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.