Infosys Careers India 2024; check more details

Infosys is Hiring for Developer, Process Executive  Roles. Here is everything that you need to know about this post!

Infosys job Overview

 

  • Company –  Infosys
  • Role – Developer, Process Executive
  • Location –  Pan India
  • Qualifications –  BE, BTech, BCA, ME, MTech, MCA, MSc
  • Experience –  Freshers or Experienced

 

JOB DESCRIPTION

 

Developer

As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.

 

Process Executive

You will manage content and create website. Cope with multiple projects and tight deadlines. 

Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary. Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.

 

Roles and Responsibilities

 

Developer

  • Knowledge of more than one technology, Architecture and Design fundamentals, Testing tools and agile methodologies.
  • Understanding of Project life cycle activities on development and maintenance projects.
  • Understanding of one or more Estimation methodologies, Knowledge of Quality processes, awareness of latest technologies and trends.
  • Basics of business domain to understand the business requirements, excellent problem solving, analytical and debugging skills
  • Analytical abilities, Strong Technical Skills, Good communication skills, Good understanding of the technology and domain.

 

Process Executive

  • The desire to take responsibility for tasks and projects, and see them through to completion.
  • Build rapport with customers through active listening, effective communication, and attention to detail. Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution. 
  • Document and track customer interactions and technical issues in the service management system.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
  • Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

 

Basic Qualifications

 

Developer

  • BE,BTech,ME,MTech,MCA,MSc

 

Process Executive

  • 0-2 years’ experience in any content management system or website creation
  • Excellent command of written and spoken English
  • Technical Education background, BCA (Bachelor of Computer Application))
  • Knowledge of HTML, CSS, webpage creation

 

Apply link

 

For INFOSYS Developer (Pan India)  –  CLICK HERE

For Process Executive (Pan India)  –  CLICK HERE

 

ALSO APPLY- JP Morgan Careers India 2024

PwC careers India 2024

 

Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.

 

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