ICICI Bank jobs- is Hiring for Relationship Manager – Phone Banking Roles. Any Graduate Candidates can apply for the post.
ICICI Bank job Overview
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- Company –ICICI Bank
- Role – Relationship Manager – Phone Banking
- Qualification – Any Graduate
- Location – Pan India
- Experience – 0-5 years of experience
ICICI Bank JOB DESCRIPTION
As a Relationship Manager, you get an opportunity to engage with customers across segments and provide required assistance for ease of their banking journey.
Relationship Manager is responsible for resolving customer queries over the phone on a day-to-day basis by providing efficient service, relevant product and service information and help them in their financial needs by offering various banking products to our existing customers over the phone 24*7. To do so, it is imperative to develop a thorough understanding of the customer’s profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping Net Promoter Score (NPS) at the core of your engagement.
Roles and Responsibilities:
- Query Resolution
Handling and resolving customer queries/complaints over the phone in a timely manner.
- Providing 360 degree banking
Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
- Adherence to compliance
Being compliant with information security norms and quality process norms
- Good Communication
Strong communication (both oral and written) and negotiation skills.
BASIC QUALIFICATIONS
- Graduates with 0-5 years of experience
Apply link
For Mumbai – CLICK HERE
For Delhi – CLICK HERE
For Bangalore – CLICK HERE
For Chennai – CLICK HERE
For Indore – CLICK HERE
For Hyderabad – CLICK HERE
For Jaipur – CLICK HERE
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.