Groww Jobs and careers 2024 | Any Graduate can apply

Groww Jobs and careers 2024 | Any Graduate can apply

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Groww is Hiring for  Relationship Manager & Customer Success Executive Role. Any Graduate Candidates can apply for the post.

 

 

Groww Jobs and careers overview

 

  • Company –Groww 
  • Role –  Relationship Manager, Customer Success Executive
  • Qualification – Any Graduate
  • Experience – 0 – 24 months
  • Location – Across India

 

About Groww

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA.  Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

 

 

Roles and Responsibilities:

 

Relationship Manager

 

  • Client Relationship Management: Build and maintain strong relationships with existing and potential clients.
    – Understand clients’ financial goals, risk tolerance, and investment preferences.
    – Provide personalized investment advice and recommendations based on clients’ needs.
  • Product Knowledge: Stay updated on Groww AMC’s product offerings, market trends, and regulatory changes.
    – Educate clients on various investment products, including mutual funds, SIPs, and other financial instruments.
  • Sales and Business Development: Actively contribute to the growth of assets under management (AUM) by acquiring new clients and expanding the business with existing clients.
    – Collaborate with the sales and marketing teams to implement effective strategies for client acquisition.
  • Compliance and Risk Management: Ensure compliance with regulatory guidelines and internal policies.
    –  Conduct risk assessments and implement measures to mitigate potential risks.
  • Customer Service: Provide excellent customer service by addressing client queries, and concerns, and providing timely and accurate information.
    – Work towards enhancing customer satisfaction and loyalty.
  • Reporting: Generate regular reports on client engagement, AUM growth, and other key performance indicators.
    – Provide insights and recommendations for improving business processes.

 

Customer Success Executive

● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

 

BASIC QUALIFICATIONS

 

Relationship Manager

 

  • Bachelor’s degree in Finance, Business, or a related field.
  • Proven experience as a Relationship Manager or similar role in the financial industry.
  • In-depth knowledge of investment products, mutual funds, and financial markets.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to thrive in a dynamic and fast-paced environment.

 

Customer Success Executive

 

● Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
● 50% cutoff – 10th, 12th and Graduation.
● No backlogs and Gap years during education

 

 

Apply link

 

For Relationship Manager –  CLICK HERE

For Customer Success Executive –  CLICK HERE

 

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Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.

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