Gartner is Hiring for Client Success Associate Roles. Any Graduate Candidates can apply for the post.
Gartner job Overview
- Company – Gartner
- Role – Client Success Associate
- Qualification – Any graduate
- Location – Gurugram (Hybrid)
- Experience – 0-4 years
JOB DESCRIPTION
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
Roles and Responsibilities
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilisation of their Gartner subscription; resulting in customer satisfaction, retention, and growth
- Facilitate client calls and engagements in order to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Provide insights into performance and key client engagement metrics
- Participate or lead team projects and initiatives that seek to streamline activities that support continuous improvement programs
Basic Qualifications and Skills
- 0-4 years relevant professional and/or internship experience
- Bachelor’s and/or Master’s degree
- Proven track record of success fueled by a passion for delivering value to clients
- Exceptional communication, collaboration, prioritization, problem solving, critical thinking, and influencing skills
Apply link
For Client Success Associate – CLICK HERE
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