Ebay is Hiring for Team Mate Role. Any Graduate Candidates can apply for the post.
Ebay job Overview
- Company – Ebay
- Role – Team Mate
- Qualification – Any Graduate
- Experience – 3 years
- Location – Work from Home
Job Description
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Roles and Responsibilities
- Handle day to day reactive issues with customers email and chat channel.
- Outreach could be phone.
- Complete assigned tasks and responsibilities in a timely and efficient manner.
- Collaborate with other team members to achieve business goals and contribute to initiatives to help improve team performance and processes.
- Meet and exceed the turnaround time and quality of delivery as per the specified target, have an eye for details.
- Work as per defined processes and SLA – outlook issue process.
- Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution.
- Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy.
- Share timely findings with the Account Manager and key stakeholder.
- Share learning with team in daily huddles for exciting/unique issue/query worked.
- Be empathetic to customer concerns and display a candid desire to serve with ownership through to resolution.
Basic Qualifications
- Graduation is Mandatory.
- Demonstrate strong probing and problem solving skills.
- Skilled in multitasking, including the ability to be flexible and adapt to changes quickly.
- Expert knowledge of MS Office especially PPT and Excel.
- Data interpretation and Quality insight understanding is an added advantage to succeed in this role.
- Ability to work well in a team environment and collaborate effectively with others.
- Excellent time management, strong communication and interpersonal skills.
- Self-starter with a positive attitude.
Apply Link
For IEbay Team Mate – CLICK HERE
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