Airbnb is Hiring for many Quality Insights Analyst Roles. Here is everything that you need to know about this post!
Airbnb job Overview
- Company – Airbnb
- Role – Quality Insights Analyst
- Location – Work from Home
- Qualifications – Bachelor’s Degree
- Experience – 5 + years
Job Description
The Quality Insight Analyst supports Airbnb’s payments compliance quality activities. This role is responsible for ensuring adherence to compliance processes such as AML, KYC, and other regulatory programs, with a focus on maintaining high standards of quality assurance and control across compliance programs.
Responsible for Analyze patterns, risks, and trends in compliance case reviews, providing feedback to improve operational processes and assist in updating workflows based on quality insights.
Roles and Responsibilities
- Conduct assessments on alerts, cases, and escalations processed by Operations teams, ensuring supporting documentation, narratives, and compliance decisions meet regulatory and internal standards.
- Oversee case reviews by compliance analysts, ensuring decisions are consistent, accurate, and adhere to regulatory timelines.
- Verify that systems are used effectively for decision-making and that determinations (e.g., Fraud/Non-Fraud, sanctions checks) are based on sound logic.
- Ensure case notes, escalations, and other documentation meet quality benchmarks set by the compliance team.
- Review detailed reports prepared by analysts to verify consistency in decisions, supporting documentation, and comprehensive narratives.
Basic Qualifications
- Bachelor’s Degree or Technical Equivalent
- 5+ Years work experience, with demonstrated experience in regulatory compliance, Transaction Monitoring, SAR, Transaction Analysis, fraud, quality, risk management, audit or related fields. Preferred Transaction Monitoring, SAR or AML Compliance experience directly with at least 1+ years of experience in payments compliance quality.
- Comprehensive understanding of Fraud, Regulatory Compliance, SAR Reporting and AML investigations processes
- Strong process thinker and Superior attention to detail
- Strong ability to think clearly and rationally in order to understand logical connections between various data points.
Apply link
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