Acko is Hiring for many Specialist – Motor Claims Roles. Any Graduate Candidates can apply for the post.
Acko job Overview
- Company – Acko
- Role – Specialist – Motor Claims
- Location – Bengaluru, Delhi
- Qualifications – Any Graduate
- Experience – Fresher or Experience
Job Description
Take decisions on process and settlement of auto claims over the call based on photographs shared by the customer using technological passement tools available in the claims function. Technical explanation of claim decision, type of settlement and assessments to the customer during the conversation.
Transfer and reassign major and complex claims to region based on defined allocation parameters in consultation with team leaders and seniors.
Roles and Responsibilities
- Initiating First Contact: Begin by contacting the individual or organization involved in the auto claim. This could be the driver of the vehicle or the fleet team. Introduce yourself and explain your role in handling the claim. Clearly communicate what information you need from them and what steps will be involved in the process.
- Gathering Initial Information: Collect basic details about the incident, including the date, time, and location of the event, as well as any relevant documentation such as photos or witness statements. Obtain information about the vehicle involved, including its make, model, and license plate number.
- Conducting Surveys: Depending on the nature of the claim, you may need to conduct surveys of the vehicle and/or the surrounding area to assess the damage and gather additional evidence. If possible, arrange for an in-person inspection of the vehicle. Alternatively, you may be able to conduct a remote assessment using photos or video footage provided by the claimant.
- Communicating with Fleet Operations: Coordinate with the fleet operations team to ensure that they are aware of the claim and have access to any relevant information. Provide regular updates on the status of the claim and any decisions or actions that need to be taken.
- Resolving the Claim: Work towards a resolution of the claim that is fair and satisfactory to all parties involved. This may involve negotiating with the insurance company, coordinating repairs or replacements, or providing compensation for damages.
Basic Qualifications
- Graduation in any stream
- Fresher or Experience
- It’s good to have IRDA motor license surveyor
Apply link
For acko Bengaluru – CLICK HERE
For acko Delhi – CLICK HERE
ALSO APPLY- Accenture jobs India and careers 2024: Check details Now
Concentrix jobs India and careers: Check details Now
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.