zomato is Hiring for Associate, Customer Experience Roles. Any Graduate Candidates can apply for the post.
Zomato job Overview
- Company – Zomato
- Role – Associate, Customer Experience
- Qualification – Any Graduate
- Location – Gurugram, Hyderabad
- Experience – Freshers or Experienced
About Zomato:
Launched in 2010, Our technology platform connects customers, restaurant partners and delivery partners, serving their multiple needs. Customers use our platform to search and discover restaurants, read and write customer generated reviews and view and upload photos, order food delivery, book a table and make payments while dining-out at restaurants. On the other hand, we provide restaurant partners with industry-specific marketing tools which enable them to engage and acquire customers to grow their business while also providing a reliable and efficient last mile delivery service.
We also operate a one-stop procurement solution, Hyperpure, which supplies high quality ingredients and kitchen products to restaurant partners. We also provide our delivery partners with transparent and flexible earning opportunities.
JOB DESCRIPTION
As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato’s customer service.
Here, you’re not just an Associate; you are on the path to leadership.
Skills Required
- Zealous Customer Focus– Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy.
- Articulate Communication– Strong communication skills with proficiency in typing and speaking efficiently.
- Analytical Mindset– Handling problems is your forte! You excel at managing the resolution process, ensuring that communication remains clear and concise throughout.
- Problem-solving skills– Solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries.
Apply link
For Gurugram – CLICK HERE
For Hyderabad – CLICK HERE
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.