LSEG (London Stock Exchange Group) is Hiring for Process Associate, Lead, Developer Productivity Roles. Here is everything that you need to know about this post!
LSEG job Overview
- Company – LSEG (London Stock Exchange Group)
- Role – Process Associate, Lead, Developer Productivity
- Location – Bengaluru, Hyderabad
- Experience – Relevant Experience
JOB DESCRIPTION
Process Associate
LSEG- Coordinate and efficiently implements process improvisation, changes, knowledge management, migrations and training activities. Following the sale of a product or service, this role may assume responsibility for providing product fulfilment support and for ensuring on time delivery within agreed time.
Lead, Developer Productivity
In this role, you will be joining our Engineering Team within Engineering Excellence & Productivity (EXP), Corporate Technology (CT) as a Team Lead. This team serves as a bridge between Corporate Technology and LSEG central engineering, operations and compliance teams with the key focus of enabling our CT DevOps teams to bring new software or new features to production as quickly as possible.
Roles And Responsibilities
Process Associate – Entitlements Support
- Displays proficiency and eye for business in troubleshooting, leading irate customers, handling client concerns, coordinating nonconforming data issues, handling difficult customer communications (chat, mail, call) daily.
- Formulate and leads structured on the job training, mentoring for job specific tasks.
- Builds and maintains cordial partnership and cross functional counterparts which will help in expediting, de-escalating and effective management of service results during exception handling
- Challenges status quo, initiate process improvement changes and projects.
- Plays a key role in validating and checking process adherence and protocols from business partners.
Lead, Developer Productivity
- Leads planning and execution of the product delivery lifecycle for multiple applications/workstreams.
- Manages complex projects across cross-divisional business units with circa ~£10m allocated budget for the sub-portfolios / programmes – Identifies and tracks key technical dependencies and competing priorities.
- Leads issue resolution, providing options and solutions to resolve conflicts across teams.
- Gathers feedback on supplier performance, identifying issues and improvements.
- Line manager, supports and develops team members by providing advice, coaching and development opportunities – Deputises at key meetings and as necessary.
- Must interact with global teams in time zones spanning UK, US, APAC areas.
- Engage in and improve the whole lifecycle of services – from inception and design, through to deployment, operation, and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
BASIC QUALIFICATIONS
Process Associate – Entitlements Support
- Previous experience in Order to Cash / customer support functions.
- Applies general knowledge of business, developed through education, to make informed judgements.
Lead, Developer Productivity
- Curious about new technologies and tools, creative thinking and initiative taking.
- Solid English reading/writing capability required.
- Strong communication & collaboration skills.
- Commitment to DevOps culture.
- Familiarity with Agile principles including any hand on experience..
Apply link
For Process Associate – CLICK HERE
For Lead, Developer Productivity – CLICK HERE
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.