Accenture is Hiring for Customer Service Associate Role. Any Graduate Candidates can apply for the post.
Accenture job Overview
- Company –Accenture
- Role – Customer Service Associate
- Qualification – Any Graduate
- Experience – 1+ years
- Location – Pan India
- Work Mode – Work from Home, Work from Office, Hybrid
About Company
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
JOB DESCRIPTION
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your expected interactions are within your own team and direct supervisor.
- You will be provided a detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
- The decisions that you make would impact your own work.
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
- Please note that this role may require you to work in rotational shifts.
Basic Qualifications:
- Results orientation.
- Ability to work well in a team.
- Prioritization of workload.
- Written and verbal communication.
- Agility for quick learning
Apply link
For Bangalore – CLICK HERE
For Gurgaon – CLICK HERE
For Mumbai – CLICK HERE
For Hyderabad – CLICK HERE
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.