Zomato is Hiring for Associate – Customer Experience Roles. Any Graduate Candidates can apply for the post.
Zomato job Overview
- Company – Zomato
- Role – Associate – Customer Experience
- Qualification – Any graduate
- Location – Gurugram, Hyderabad
- Experience – Fresher or Experienced
JOB DESCRIPTION
As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato’s customer service.
Roles and Responsibilities
- You start at ground zero to gain an understanding of our customers’ sentiments and challenges.
- You will be the primary point of contact for our customers to solve their problems via chats, calls and emails.
- More importantly, you will surface the key problems with other Zomato teams to help in designing better solutions.
- Manage the resolution process, ensuring that communication remains clear and concise throughout.
- Timely resolution of all customer queries
Basic Qualifications and Skills
- Any Graduate
- Fresher or Experienced
Apply link
For Gurugram – CLICK HERE
For Hyderabad – CLICK HERE
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Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.