Genpact is Hiring for Customer Support Representative Roles. Any Graduate Candidates can apply for the post.
Genpact job Overview
- Company – Genpact
- Role – Customer Support Representative
- Location – Gurugram, Hyderabad
- Qualifications – Any Graduate
- Experience – 0 – 3 years
JOB DESCRIPTION
We are currently hiring for Customer Support Voice Process Role for Gurugram and Hyderabad location. You will Respond to customer queries and customer’s concern and will be responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.
Roles and Responsibilities
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Basic Qualifications
- Graduate (Any Discipline)
- Exp(0 to 3 years)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent and Hindi .
Apply link
For Customer Support Representative – CLICK HERE
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Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.