Microsoft is Hiring for many Roles. Any Graduate Candidates can apply for the post.
Microsoft job Overview
- Company – Microsoft
- Role – Product Manager, Customer Success Account Mgmt
- Qualification – Bachelor’s degree
- Location – Work from Home
- Experience – Relevant Experience
JOB DESCRIPTION
Product Manager
We are looking for a Product Manager to define the capabilities and drive execution for enhancements to the software that supports the Azure Compute infrastructure. In this role you will design and manage software that enables highly trustworthy computing experiences in the Azure platform.
Customer Success Account
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Roles and Responsibilities:
Product Manager
- Defines the feature set leveraging deep understanding of the customer experience and competitive market.
- Identifying short-and long-term investment opportunities, evaluating tradeoffs, and driving the product feature roadmap.
- Defines the feature specs and iterates with multiple designs with Design and Engineering.
- Engaging customers to capture feedback, develop insights, evangelize, and educate
- Works across all stages of product lifecycle from product definition, planning, release, modifications, maintenance, and feature deprecation.
Customer Success Account
- You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.
- You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
- You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.
- You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives.
Basic Qualification & Skills:
Product Manager
- Bachelor’s Degree AND 2+ years experience in product/service/project/program management or software development
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Customer Success Account Mgmt
- Bachelor’s Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Bachelor’s Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- 5+ years relevant work experience within customer industry
Apply link
For Customer Success Account Mgmt – CLICK HERE
For Product Manager – CLICK HERE
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