Infosys is Hiring for Developer, Process Executive Roles. Here is everything that you need to know about this post!
Infosys job Overview
- Company – Infosys
- Role – Developer, Process Executive
- Location – Pan India
- Qualifications – BE, BTech, BCA, ME, MTech, MCA, MSc
- Experience – Freshers or Experienced
JOB DESCRIPTION
Developer
As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain.
Process Executive
You will manage content and create website. Cope with multiple projects and tight deadlines.
Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary. Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
Roles and Responsibilities
Developer
- Knowledge of more than one technology, Architecture and Design fundamentals, Testing tools and agile methodologies.
- Understanding of Project life cycle activities on development and maintenance projects.
- Understanding of one or more Estimation methodologies, Knowledge of Quality processes, awareness of latest technologies and trends.
- Basics of business domain to understand the business requirements, excellent problem solving, analytical and debugging skills
- Analytical abilities, Strong Technical Skills, Good communication skills, Good understanding of the technology and domain.
Process Executive
- The desire to take responsibility for tasks and projects, and see them through to completion.
- Build rapport with customers through active listening, effective communication, and attention to detail. Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Basic Qualifications
Developer
- BE,BTech,ME,MTech,MCA,MSc
Process Executive
- 0-2 years’ experience in any content management system or website creation
- Excellent command of written and spoken English
- Technical Education background, BCA (Bachelor of Computer Application))
- Knowledge of HTML, CSS, webpage creation
Apply link
For INFOSYS Developer (Pan India) – CLICK HERE
For Process Executive (Pan India) – CLICK HERE
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