Allianz Partners is Hiring for Assistant Coordinator Roles. Any Graduate Candidates can apply for the post.
Allianz Partners job Overview
- Company – Allianz Partners
- Role – Assistant Coordinator
- Qualification – Any Graduate
- Location – Gurugram, Noida
- Experience – 6 months +
JOB DESCRIPTION
- Person has to manage lead management calls/Sales on line (SOL) as per skill set.
- To work in rotating shift as per business requirement.
- Identifying customers’ needs, clarify information, research every issue and providing solutions.
- Build sustainable relationships and engage customers by taking the extra mile.
- Providing accurate, valid and complete information by using the given resources and tools.
Roles and Responsibilities:
- Handling Lead Management/ Sales process as per targets defined.
- Maintaining call AHT as per process targets and requirements.
- Resolve product or service problems by clarifying the customer’s complaint to ensure highest level of customer satisfaction.
- Ensuring that all calls, emails or chat handled by the associate meet the quality standard requirements.
- Following up on customer complaints/queries and ensuring they are resolved in the given timeframe.
- Meeting the basic login hour target and ensuring quality service is delivered to all customers.
- Candidates with preferred Insurance understanding and background are welcomed
BASIC QUALIFICATIONS
- Person has to be a graduate
- Minimum 6 months to 1 year of relevant work experience in a sales call center environment or sales role in Insurance /any other industry
- Work or educational experience must include sales, customer retention, and/or influencing others
- Good communication skills.
- Insurance background will be added advantage.
- Ready to work in Rotational shifts and ready to extend shift when required.
- Prior experience of customer handling via calls/email or chat will be preferred.
- Resources with multilingual skills will be preferred.
Apply link
Allianz Partners- Gurugram – CLICK HERE
Allianz Partners- Noida – CLICK HERE
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information.